FREQUENTLY ASKED QUESTIONS

Where can I purchase Santen dry eye products?

Our products are available at your nearest Guardian, Watson, Unity and major pharmacies.

Which Santen products are suitable for contact lens wearers?

All Hydrelo® and Cationorm® products, as well as our Hialid® range, are all suitable for use with contact lenses. For a more accurate recommendation, do take our "Eye Can Check test".

Can Santen products be used daily?

Yes, our products can be used several times a day.

Are Santen products only available in Singapore?

Our products can also be found in several countries within Asia, North America, and EMEA (Europe, the Middle East and Africa).

What is the difference between Cationorm® PFMD and Cationorm® UD?

Cationorm® PFMD is stored as a multi-dose prescription bottle, while Cationorm® UD is stored as single-dose containers. As Cationorm® does not contain preservatives, a PFMD bottle can only be used up to 3 months after first opening, while each single-dose container is meant for daily use.

What is the difference between Hialid 0.1® and Hialid® 0.3?

Hialid® 0.3 is stronger and more concentrated, and offers enhanced hydration suitable for moderate to severe cases of dry eyes. This is recommended for heavy digital users and those with sensitive eyes.

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This website is provided for educational and informational purposes intended for users in Singapore only and does not constitute providing medical advice or professional services. If you have a medical concern, you should consult with your healthcare provider.