Santen is not obligated to respond to communications by e-mail, telephone inquiries, or any communication or inquiry via the inquiry form in the Website (collectively, “Email, etc.”). With respect to information or materials provided by means of Emails, etc. (“User Content”), except for the personal information of User, Santen reserves the right to use, disclose, reproduce, or distribute any ideas, concepts and know-hows contained in such information or data for any purposes including but not limited to product development, manufacture and marketing.
Many of Santen’s products are prescription pharmaceuticals that require prescriptions from a healthcare professional. The Website offers general information and is neither intended nor construed as a substitute for the advice or services provided by doctors, pharmacists or other healthcare professionals. Should you need further information on our products listed on the Website including OTC drugs, please contact Santen’s Customer Relations Center.
We may provide links to third-party websites for your convenience, from which you can access to a third party website. However, please note that Santen holds no responsibility or authority over the contents of such sites.
Furthermore, you must obtain permission from Santen in advance if you intend to post any links to the Website.
For inquiries about the Website, please contact through the following link.
Due to the remarkable development of social media in recent years, we have introduced social media to further enhance the trust in Santen, as well as the Santen’s corporate value, through communication with our stakeholders.
For inquiries about our SNS, please refer to the link below.