Santen's Values -Tenki ni sanyo suru- embody what the Company has continued to recognize as important over 120 years since its foundation in 1890. Our mission is to benefit patients and their loved ones, and thereby contribute to society, by always pursuing creation and innovation.
To ensure that all business activities are consistent with our company values and mission, we have established "Organizational Principles" to articulate the ideal state of our organization and "Individual Action Principles" to guide how employees should act and behave. To provide more specific action guidelines, we also formulated "Santen Code of Practice" , which comprises "Declaration of Corporate Behavior" and "Code of Conduct". Focusing on the three perspectives of "customer trust", "employee responsibility and growth" and "harmonization with society" , "Santen Code of Practice" requires employees not only to comply with all applicable laws and regulations, but also to observe the highest standards of ethics and integrity in their conduct. We work on a continuous basis to disseminate and promote adherence to "Santen Code of Practice" throughout the Group.
To achieve our long-term strategic vision of developing Santen into a specialized pharmaceutical company with a global presence by 2020, we formulated and have been implementing the Medium-term Management Plan and Management Strategies. We also promote CSR activities in accordance with its basic policy of continuing to contributing to the improvement of QOL (Quality of Life) of patients around the world by providing valuable products and services and conducting business activities consistent with Santen's Values.
We believe that by conducting business activities and CSR activities in an integrated and continuous manner, we can contribute to a sustainable society and environment, leading to the realization of our long-term management vision.
At the core of Santen's CSR is a commitment to enhancing the quality of life of patients around the world by providing outstanding products and service through business operations.
We think carefully about what is essential, decide clearly what we should do, and act quickly.
By focusing our efforts on ophthalmology and related areas, we develop scientific knowledge and organizational capabilities which are unique and original to Santen. We use our unique capabilities to contribute to patients and their loved ones, and consequently to society.
* Santen's original interpretation of a passage from chapter 22 of Zhongyong (The Doctrine of the Mean) by Confucius, meaning "exploring the secrets and mechanisms of nature in order to contribute to people's health".
"Santen Code of Practice" provides guidelines to ensure that all Santen members act and make decisions in a manner that not only complies with laws and regulations, but also is consistent with the highest ethical standards, from the three perspectives of "trust with customers", "employee responsibility and growth", and "harmony with society". In "trust with customers", specific action guidelines are provided for each business function: R&D, manufacturing/quality assurance, logistics/sales, etc. In "promoting employee responsibility and growth", guidelines are provided for each item: respect for human rights, employee growth, safe and comfortable working environment, and protection and management of corporate assets. In "maintaining harmony with society", guidelines are given on how to carry out social contribution and global environmental conservation activities as a good corporate citizen.
"Santen Code of Practice" comprises the "Declaration of Corporate Behavior" and "Code of Conduct". "Declaration of Corporate Behavior" stipulates the basic principles of Santen's corporate conduct from the three perspectives of "customers," "employees" and "society." "Code of Conduct" provides guidance on how to act and make decisions as a Santen member in specific circumstances.