Santen Pharmaceutical Co., Ltd.

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CSR

CSR Activities: 7 Core Subjects of CSR

We have set medium-term activity themes and specific short-term action items with Key Performance Indicators (KPIs) for each of "7 Core Subjects of CSR". To stimulate our CSR activities, we put the PDCA (plan–do–check–act) cycle into practice.

CSR Management Cycle

CSR management

Santen Group will promote CSR activities in line with the principles of social responsibilityNote 1 outlined in ISO26000.
Santen Group will promote CSR activities in accordance with the CSR Promotion FrameworkNote 2.

Note 1

Accountability, Transparency, Ethical Behavior, Respect for Stakeholder Interests, Respect for the Rule of Law, Respect for International Norms of Behavior, Respect for Human Rights.

Note 2

Defined by Santen, in reference to ISO 26000.

Medium-term CSR activity themesEstablishing of stakeholder engagement

Goal
Systems are in place to gather opinions from many stakeholders and reflect them in CSR activities
Action items KPI
Enhance information disclosure Enhance information disclosure (vs plan)100%
Enhance stakeholder dialogue Continuous holding of stakeholder dialogues100%
Aim to disseminate the conceptual framework for CSR initiatives among employees Conduct training on induction and promotion to management100%

Medium-term CSR activity themesOperating the risk management system efficiently

Goal
A risk management system based on PDCA cycles is operating properly, centered on the CSR Committee, and all CSR activities are being promoted
Action items KPI
Properly apply PDCA cycle for compliance, health and safety, fire and disaster readiness, and environmental conservation CSR Committee meeting held (Five CSR- related committees)twice a year
Reinforcement of internal control system as a group Implement the reinforcement of the system (vs plan)100%

Provision of appropriate products and services

Santen Group will contribute to the well-being of society by satisfying established regulations, specifications, and standard of quality. By taking advantage of today's leading-edge technology, we will ensure high quality of our products and will provide service according to our Quality Principle Policy.

Medium-term CSR activity themesDeveloping and providing appropriate products

Goal
Products are developed in response to medical needs and supplied stably
Action items KPI
Research and develop valuable products Steady development of new products100%
Supply products stably Number of serious incidents occurzero incidents
Ensure product reliability Number of product recallszero incidents

Medium-term CSR activity themesProviding information and services related to products and diseases

Goal
The latest information on eyes is provided to contribute to early identification and appropriate treatment of disease
Action items KPI
Provide useful information for patients and consumers Continuous provision of information100%
Supply useful information for healthcare professionals Continuous provision of information100%

Medium-term CSR activity themesEnsuring compliance across relationships with healthcare professionals and patients' organizations

Goal
Zero incidents of compliance violations with healthcare professionals and patients' organizations
Action items KPI
Establish and operate systems for ensuring compliance Number of serious incidentsZero incidents

Fair business practices

Santen Group complies with laws and regulations as well as business practices of the country/region in which we operates.
Santen Group considers all suppliers to be our essential business partners. We aim to achieve co-prosperity and development with them. We also expect them to comply with all applicable laws, regulations, and business practices.

Medium-term CSR activity themesEnsuring compliance across all business transactions

Goal
Achieve zero compliance incidents in business activities with business partners
Action items KPI
Raise compliance awareness Employee training implementation rate (vs plan)100%
Establish and operate systems for ensuring compliance Number of serious incidentsZero incidents
Exercise due diligence relating to social responsibilities of suppliers Due diligence carried out (vs plan)100%

Respect for human rights

Santen Group respects human rights in all countries and regions in which we operate.
Santen Group seeks to create a work environment where employees demonstrate a high standard of ethics, respect each other and feel a sense of unity.

Medium-term CSR activity themesRespecting human rights in business activities

Goal
Contribute to realizing a prejudice-free society where human rights are respected across all business activities
Action items KPI
Raise human rights awareness Number of serious incidentsZero incidents
Ensure respect for human rights in each of the research, development, production and other processes. Number of serious incidentsZero incidents

Occupational health and safety

Santen Group places the highest priority on human life. We will promote health and safety of employees and create and maintain a safe and comfortable work environment.

Medium-term CSR activity themesCreating a great working environment

Goal
Give all employees fair opportunities to grow regardless of age, gender, nationality, mode of employment, and disability, and Creating a great working environment
Action items KPI
Promote diversity Implementation of raising-awareness activities (vs plan)100%
Promote human resources development Expanding the new human resources measure in our group (vs plan)100%

Medium-term CSR activity themesEnsuring workplace health and safety

Goal
Realize a comfortable working environment that prioritizes employee health and safety
Action items KPI
Ensure employee safety Number of lost-worktime accidents excluding negligence accidentsZero incidents
Ensure employee health Implementing mental health care measures (vs plan)100%

Environmental conservation

Recognizing that biodiversity is the basis for a healthy global environment, Santen Group will promote activities to protect and preserve the global environment, so as to pass on a beautiful planet to the generations that follow.

Medium-term CSR activity themesPreventing global warming

Goal
Contribute to reducing the environmental load through global warming countermeasures that are compatible with business activities
Action items KPI
Promote measures for reducing CO2 emissions CO2 emission volume23,414t-CO2 or lower

Medium-term CSR activity themesResources conservation and waste management

Goal
Contribute to reducing the environmental load by maintaining appropriate management of chemical substances and reducing waste
Action items KPI
Promote zero-emission activities Final waste disposal ratio (Target of FY2020 in Japan)ZERO%
Prevent environmental pollution Legal and regulatory compliance rate100%

Medium-term CSR activity themesProtecting environment

Goal
Contribute to maintaining biodiversity
Action items KPI
Conduct environmental contribution activities Continuous execution of contribution activities100%

Social contribution

Santen Group will promote activities to contribute to the improvement of medical care and welfare in the fields related to our business, as well as social contribution activities as a good corporate citizen.

Medium-term CSR activity themesImproving medical care and welfare in fields related to our business

Goal
Contribute to medical care and welfare in the field of ophthalmology
Action items KPI
Bolster activities that contribute to patients, support organizations, and others Continuous execution of contribution activities100%
Conduct activities for contributing to healthcare professionals Continuous provision of assistance, etc.100%

Medium-term CSR activity themesActivities as a corporate citizen

Goal
Establish relationships of trust with local communities through communication and cooperation
Action items KPI
Conduct social contribution activities Continuous execution of contribution activities100%