CSR Basic Policy and Promotion System

The Santen Group promotes CSR activities based on Santen's CSR basic policy to continue our contribution to society through improving Quality of Life (QOL) of patients around the world.

CSR Basic Policy

CSR Basic Policy
  • Guided by Santen's Values- "Tenki ni sanyo suru (Note) ", Santen Group strives to continue our contribution to society through improving Quality of Life (QOL) of patients around the world by conducting business activities which provide valuable products and services.
  • In highly ethical manner, we conduct business activities in compliance with applicable laws and international norms, and fulfill our social responsibilities, together with our business partners.
"Tenki ni sanyo suru": "Exploring the secrets and mechanisms of nature in order to contribute to people's health"
Santen's original interpretation of a passage from chapter 22 of Zhongyong (The Doctrine of the Mean) by Confucius.

Conceptual diagram of Santen Group's CSR

Fair Business Comply with laws, regulations, and fair business practices applicable to the countries and territories where we conduct business activities, and work against corruption in all its forms.
Respect and protect the human rights of all people, including patients and employees.
Health & Safety
Secure the rights and safety of people engaged in our business, promote their better health, and maintain and improve their workplace environments.
Environment Work on preventing environmental pollution, reducing environmental loads, and utilizing resources effectively.
Strive to protect and preserve the planet in a sustainable manner.
Act as a good corporate citizen to develop medical care and welfare in the ophthalmic field through our business, and to build trust relationships with related communities and contribute to their development.
Actively disclose information about our business activities and have meaningful dialogues, to understand the expectations of stakeholders and reflect them in our efforts.

CSR Promotion System by Our CSR Committee

We in the Santen Group have reorganized our CSR Committee to set CSR-related policies and targets for our entire group and monitor the progress of our CSR activities. The CSR Committee comprises the Santen President and COO as Chair, and corporate officers in charge of the relevant divisions, and meets every six months.

In Japan, we have established the Environment, Health and Safety (EHS) Committee and three subcommittees, dedicated, respectively, to environmental conservation, health and safety, and fire and disaster risk management, to promote our CSR activities and check the progress of our efforts to achieve the targets.

CSR Training

Santen provides CSR training for new employees and newly appointed managerial staff to enhance employees' understanding of and spread knowledge of CSR. Training for new employees is provided every time new employees join the company, which occurs almost every month, while training for newly appointed managerial staff is provided twice a year, in September and March. Santen also strives to share knowledge about our CSR principles by imparting new information in a timely manner using newsletters via the internal portal site and the e-learning system.

New employees are taking CSR training.

Corporate Governance

For details on basic approach, management system, basic policy and report relating to corporate governance, see the following item.

February 2018, Santen was selected for the winner of the Corporate Governance of the year 2017 by the Japan Association of Corporate Directors as a company which have achieved and maintained long term profitability by implementing good corporate governance.

Risk Management and Assessment

To avoid risks to the continuity of our business, the Santen Group established the Risk Management Committee, which holds two meetings per year. This Committee conducts risk assessment once every two years to comprehensively identify group-wide risks, including production, quality, human rights and corruption risks. Assessment conducted in cooperation with an external research company in 2017 found neither major violations of compliance nor major cases of injustice, verifying that Santen had maintained a corporate climate and environment generally favorable to preventing such problems.