Building a High-Value-Added and Highly Productive Work Environment

Santen carries out safety management based on the laws of each country and region to create a safe working environment and to maintain and promote employees’ physical and mental health.

Information on occupational accidents is disclosed in Employment and Human Resources Data.

Health and Safety Management Systems

To further improve the health and safety of our employees, Santen has introduced and begun to operate health and safety management systems according to the characteristics and scales of each of our operational sites. When an occupational accident occurs, we take measures such as identifying its causes, checking similar points at our operational sites, and enhancing safety education, to prevent the recurrence of similar accidents.

In FY2020, no Santen operational sites had work-related fatalities, including temporary or part-time employees, caused by occupational accidents.

Occupational accidents

  FY2016 FY2017 FY2018 FY2019 FY2020
All domestic operational sites
Number of lost-worktime accidents(*1) 2 3 1 5 2
Frequency rate of occupational accidents(*2) 0.48 0.76 0.24 1.20 0.54
Severity rate of occupational accidents(*3) 0.002 0.002 0.005 0.015 0.001
Suzhou Plant
Number of lost-worktime accidents 0 0 0 0 0
Frequency rate of occupational accidents 0.00 0.00 0.00 0.00 0.00
Severity rate of occupational accidents 0.000 0.000 0.000 0.000 0.000
Tampere Plant
Number of lost-worktime accidents 6 3 0 1 -
Frequency rate of occupational accidents 12.30 6.44 0.00 3.40 -
Severity rate of occupational accidents 0.164 0.159 0.000 0.010 -
  1. Number of lost-worktime accidents: For Japan and China, the number of accidents associated with lost worktime. For Finland, the number of accidents associated with lost worktime of more than three days.
  2. Frequency rate of occupational accidents: Number of deaths and injuries resulting from occupational accidents for every one million actual hours worked, an indicator of accident frequency.
  3. Severity rate of occupational accidents: Number of lost workdays for every 1,000 hours actually worked, an indicator of accident severity.
  4. Santen’s own Tampere Plant was transferred to NextPharma and necessary process has been completed on September 30, 2019.
    The data for 2019 shows the data up to the transfer completion date.

Measures Taken by the Health and Safety Committee

At each Santen operational site in Japan, the Health and Safety Committee, comprising both the company representatives and employee union members, meets every month. The Committee checks whether or not there are long-hour workers, and the working environment, including the temperature, humidity, air quality, luminous intensity, and noise level of each workplace; patrols the workplaces to check whether or not there are actually dangerous spots; and takes measures to assure greater workplace safety and prevent occupational accidents. The Committee also offers health and safety lectures to employees, to maintain safe and healthy working environments and further improve them.

Safety Management of Chemicals

Research and Development Center and Plants of Santen are making efforts to avoid chemical-related troubles, in the manner whereby, before handling newly introduced chemicals, a specialist committee assesses the safety of the chemicals beforehand, and provides the employees who handle them with information on the results of the assessment. Since the revised Industrial Safety and Health Act, which came into force in June 2016 in Japan, obligates the relevant employers to investigate the toxicity and danger of chemicals, Santen is taking necessary measures concerning the chemicals we use, through stocktaking. Additionally, Santen continuously conducts work environment examinations to promote safety management.

Efforts in Fire and Disaster Risk Management

Santen tackles disaster risk management, including not only fire prevention management provided for in the Fire Service Act but also preparedness for disasters such as large earthquakes. In Japan, we continuously conduct drills in confirming the safety of each employee as an important initial action in the case of a disaster, checking emergency contact networks, and making the movement useful for ensuring physical safety and reporting the safety of employees based on the Disaster Risk Management Card, for example. We have made up deficiencies detected during the drills.

Materials and equipment for fire and disaster prevention are installed in our major operational sites, while emergency supplies are stored at all operational sites and offices. Emergency kits have been distributed to all workers related to Santen, including temporary employees and workers at contractors, and are checked every year.

Efforts toward Employees’ Traffic Safety

Santen places importance on traffic safety measures, and has been making efforts to eradicate traffic accidents and traffic offenses. In particular, we provide new employees involved in sales activities with traffic safety education and driving skills training, and allow to drive only those who have passed the safe driving skills test after training in Japan.

Employees’ Mental and Physical Health

Santen established health support rooms in each workplace, staffed by occupational health professional including industrial physicians and nurses, in order to maintain the health of our employees as well as to ensure primary prevention, i.e., preventing the occurrence of disease, and secondary prevention, i.e., detecting poor health in individuals at an early stage. Furthermore, we have established a care system for supporting employees on temporary retirement to return to work as well as to prevent the recurrence of disease, thereby contributing to maintenance and promotion of mental and physical health in collaboration with each employee and workplace.

Santen published the “Santen Declaration on Health” in November 2018. Under the declaration, the Santen Group has provided various kinds of support to maintain and enhance employees’ health, including medical and stress check-ups, as well as Santen’s unique efforts focusing on "eye" health such as eye examinations, and has established a system and environment where employees can work more healthily and safely.

Maintenance and promotion of mental health

To maintain employees’ mental health, Santen conducts self-check-based health tests (stress checks) so that they can appropriately and easily become aware of their own stress-related symptoms or disorders. In Japan, we take appropriate measures for employees in need of specialist care, for example, providing them with the opportunities to mainly consult medical specialists among the industrial health staff individually and have themselves introduced to external specialized institutions as needed. We also give all managerial staff members training about mental health and distribute Line Care Handbooks to them, in order to promote “line care,” that is, employees’ health care supported by their superiors. To facilitate the smooth return to work of employees on long-term leave due to health problems, Santen has created a favorable working environment where employees can work without worry, by introducing a “trial attendance system” to relieve their concerns about work before their real return to work and check whether they can adjust to their workplace, and “in-house mentors,” who, as experienced employees, serve as mental health specialists to help employees on leave return to work.

Conducting medical examinations

In Japan all Santen employees aged 35 and over can receive various cancer screenings at the same time as a lifestyle-related disease health check, and breast cancer and uterine cancer screenings can be taken from the age of 18 and over. We also provide statutory special medical examinations for employees engaged in operations for handling specific chemical substances or radiation. Based on the results of these health examinations, we encourage some employees to see a doctor and provide online health guidance. Since FY2015, appropriately as a specialized ophthalmic pharmaceutical company, we have started conducting ophthalmologic examinations of employees to help maintain their eye health.

External Assessment

March 2021

Santen has been certificated as One of Outstanding Enterprises in 2021 Certified Health and Productivity Management Outstanding Organization (Large Enterprise Category)

2021 Certified Health and Productivity Management Outstanding Organization
January 2021

Santen Pharmaceutical Spain, S.L. has been certificated as Great Place To Work® SPAIN

Santen Pharmaceutical Spain, S.L. certificated as Great Place To Work® SPAIN
June 2020

Santen Italy S.r.l. has been certificated as Great Place To Work® ITALIA

Santen Italy S.r.l. certificated as Great Place to Work® ITALIA